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Call Center
Industry News
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31-Jan-2001
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Call Center & CRM Solutions Conference and Expo
Draws More Than 4,700 Industry Professionals to Dallas
Last week, 4,700 professionals in the call center
industry packed the aisles at the 11th annual Call
Center & CRM Solutions trade show and conference,
which was held in Dallas.
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29-Jan-2001
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Click2Coach From Envision Telephony Wins 'Best
of Show' At Call Center & CRM Solutions Conference
Envision Telephony, developer of software solutions
for customer contact centers, today announced that
Click2Coach(TM), the company's eLearning and quality
monitoring software, received the award for "Best
Agent Monitoring Solution" at last week's 2001 Call
Center & CRM Solutions Conference held in Dallas,
Texas.
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29-Jan-2001
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IEX Collects Two 'Best of Show' Awards at Call
Center & CRM 2001 for TotalView Workforce Management
and TotalNet Call Routing
IEX Corporation, a subsidiary of Tekelec and a
leading provider of innovative contact center
solutions, was awarded two 'Best of Show' awards at
the recently concluded Call Center & CRM 2001
Conference and Exposition in Dallas, Texas.
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| 29-Jan-2001 |
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