| |
|
| |
|
|
30-Oct-2001
|
AltiGen Communications First In IP-PBX Lines Shipped In The U.S.
Independent Report Affirms AltiGen's Market Leadership In The IP-PBX Marketplace
|
| |
|
|
26-Oct-2001
|
IBM Extends Leadership in Voice Recognition Software, Announces New Customers, Partners, Products
Chrysler Group, Intel, Hitachi, Johnson Controls, Legend Computers, Maritz, Others to Use IBM's Software; Enhancements to IBM WebSphere Voice Product Line Announced
|
|
25-Oct-2001
|
Pro Tech Communications rolls out Patented Gemini Multimedia Amplifier
...enables use of a hands-free headset for both the telephone and computer, allowing access to multimedia functions such as computer training, VOIP (voice over internet protocol), and voice recognition programs.
|
|
25-Oct-2001
|
LOMA and Dr. Jon Anton Team up to Measure Insurance Call Centers
A name most of us know
|
|
24-Oct-2001
|
IBM's Leading e-Commerce Software Offers The Industry's Broadest Support Of Linux
New Software Extends Global Reach Of Businesses Using Linux On Intel Servers
|
|
23-Oct-2001
|
VoiceXML Forum Signs Memorandum of Understanding with World Wide Web Consortium
Will Issue RFP for Vendors to Administer VoiceXML Certification Program
|
|
22-Oct-2001
|
New Applications for Call Centers Are Hot Topic at SpeechTEK 2001
Speech Technology is Redefining the Business to Consumer Relationship
|
| |
|
|
17-Oct-2001
|
Bank of America Call Centers Expanding; 400 Jobs Available in Pasadena, Glendale and Irvine
positions in the Collections Call Center in Pasadena and the Customer Service Call Center in Glendale. In Irvine, the Mortgage Processing Center
|
|
15-Oct-2001
|
Walmart.com Selects NetByTel to Enhance Phone Customer Service
Walmart.com will enable its customers to use their voice to obtain real-time order status over the telephone.
|
|
15-Oct-2001
|
Cisco, Comverse, Intel, Microsoft, Philips and SpeechWorks Found Speech Application Language Tags Forum to Develop New Standard for Multimodal And Telephony-Enabled Applications and Services
Industry Leaders Join to Accelerate Widespread Adoption of Speech And Graphical Interaction With HTML, xHTML and XML-Based Applications And Web Services
|
|
15-Oct-2001
|
MasterCard Releases MasterCard Global Service(TM) Emergency Assistance Guide for PDAs
Cardholders Can Now Carry MasterCard Emergency Telephone Numbers for Any Country on Their Personal Digital Assistants
|
|
15-Oct-2001
|
Panasonic MSE Battery Business Unit is the First to Deliver Back-up VRLA Batteries With a Guaranteed Life Span
Panasonic is the only company willing to back up the reliability of its standby telecom batteries with a 10-year full warranty
|
| |
|
|
09-Oct-2001
|
WorldCom Extends Customer Care With New Online Service Portal
The WorldCom Customer Center Enables Companies To Conduct E-Business With WorldCom
|
|
08-Oct-2001
|
Agital Announces XML Adapter for Avaya Predictive Dialing System
XML format from the Mosaix(TM) PDS Event Services to the Agital
|
| |
|
|
04-Oct-2001
|
Automated Speech Enhances Customer Experience, Increases ROI of Multimedia Call Centers, According to The Kelsey Group
New report examines how converged voice and data IP technology will capture a growing share of the $12.5 billion in contact center infrastructure spending.
|
|
03-Oct-2001
|
Lucent Technologies Announces iMerge(TM) Enhanced Business Services
New Offering Allows Service Providers to Deliver Advanced Telephony Features That Work With Any Phone System in a Hosted or Premises-Based Environment
|
|
02-Oct-2001
|
Cambridge VoiceTech Releases Complete VoiceXML Solution for Windows NT
world's first fully compliant, fully scalable Windows NT VoiceXML platform for speech recognition and advanced voice automation apps
|
|
02-Oct-2001
|
Gartner Dataquest And ePeople Webcast Your Virtual Support Organization: Optimizing The Cost And Quality Of Assisted Technical Support
Webcast exploring Web-based support strategy trends and solutions
|
|
01-Oct-2001
|
Speech Recognition Already Moving Quickly in Many Industries, According to New Allied Business Intelligence Study
...decrease overall costs and customer churn, and increase efficiency.
|
|
01-Oct-2001
|
ipVerse and CosmoCom Partner to Offer Unified Contact Center Solutions to Carriers
CosmoCom Joins ipVerse Open Softswitch Alliance (OSA)
|
|
01-Oct-2001
|
famous3D Puts A New Face On Instant Messaging
Facial Animation Enhances Existing Instant Messaging Experience For MSN Messenger Users
|
|
01-Oct-2001
|
University of Phoenix, Online Campus Selects Interwise as Platform for New Interactive Corporate eLearning Site
Powered by Interwise and Hosted by U4all.com, University of Phoenix, Online Campus Offers Diverse Internet-based Corporate Training
|
| |
|
| |
|
