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Call Center Industry News |
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| Archive: May-2002 (05-2002) | <-Current |
| 21-May-2002 | International Netforce Launches Law Enforcement Effort Sweep Targets Deceptive Spam and Internet Fraud |
| 15-May-2002 | MAS To Deploy Voice Over IP and Computer Telephony Solutions in National and Global Call Centers Alpha Thought and PII Select MAS Consulting to Connect Call Centers using VoIP |
| 08-May-2002 | ADVISORY: ReaderBoards.com Changes the Format of Their JavaScript News Lister ...Slightly These are notes for webmasters who display our news-feeder on their site. |
| 07-May-2002 | SecureLogix Introduces The World's First Circuit-Switched VPN at N+I TeleVPN System Provides Scalable, Policy-Based, Enterprise-Wide Call Confidentiality Over the PSTN |
| 06-May-2002 | Virginia Becomes First State Portal to Deploy Real Time Chat Via LivePerson Yes, Virginia has become the first state in the nation to deploy a real time customer service solution via LivePerson |
| 06-May-2002 | Cedar Point Communications Unveils SAFARI, First Voice System Designed Exclusively for Cable ...the first totally integrated Carrier Class Cable ("C Cubed") telephony solution designed exclusively for cable system operators |
| 01-May-2002 | eGain-Sponsored Research Leads to New Book by CRM Guru Jon Anton Benchmarks, Methodologies and Best Practices Help CRM Managers Evaluate their Efforts |