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Call Center Industry News |
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| Archive: June-2003 (06-2003) | <-Current |
| 30-Jun-2003 |
The Faster IT Professionals Go, the Further Behind They Get Indicates New Research
Study Highlights Squeeze of Flattening Enterprise Budgets on the Need for Increased Technical Support |
| 26-Jun-2003 |
Ascendent Telecommunications Introduces Industry's First Bridge Between WiFi and Cellular
Offers Tangible Value for In-Building Wireless Solutions for Businesses |
| 24-Jun-2003 |
Intersil Sampling True WLAN Global Radio Capable Of Covering All Regions and All 802.11 Standards
PRISM WorldRadio(TM) delivers seamless, worldwide tuning capability |
| 23-Jun-2003 |
IEEE 802.3af Power over Ethernet Standard Approved
Global Standard Expected to Accelerate Deployment of Power over Ethernet Technology |
| 17-Jun-2003 |
SCS Releases Test Results on FTC Abandonment Rate Compliance
... drop rate of 3%, ... with no noticeable decrease in connections per hour per agent |
| 12-Jun-2003 |
802.11g Standard Is Set - TI Begins Shipping 802.11g to Customers
Providing 802.11g technology worldwide to NETGEAR, Inc., Samsung, Sitecom, SMC Networks and U.S. Robotics - Enabling ODMs such as Alpha Networks Inc., AMIT, AboCom Systems, Inc., ASUSTeK, Global Sun Tech, Mototech, SerComm and Z-Com - 802.11g+ turbo mode for at least 50% throughput improvement - Superior interoperability and high performance, mixed-mode network operation |
| 10-Jun-2003 |
Cysive(R) Releases Cysive Cymbio Interaction Server(TM) 4.0
User Interaction Management (UIM) Software to be Demonstrated at JavaOne |
| 10-Jun-2003 |
Construction Begins on New Comcast Call Center in Sacramento Area
More Than 300 New Jobs to Be Created Locally as Part of Company's Plans To Expand; Statewide Workforce to Expand by 1700 New Employees |
| 09-Jun-2003 |
Nortel Networks to Offer Customers Additional Choice in IP Telephony Deployment
New Software, Product Release to Provide Migration Options, Innovative Applications |
| 09-Jun-2003 |
Cirpack and Intertex Announce Full Interoperability of Their Carrier-Class SIP Telephony Solution
...enables telecom service providers to deploy IP telephony services on a large scale with toll grade voice quality and state-of-the-art network security. |
| 04-Jun-2003 |
Lantern Demonstrates Metro Ethernet Services Interoperability in Live Metro Ethernet Forum SuperDemo at SuperComm
Metro Ethernet Services with Unprecedented Scalability and Quality of Service |